Signs Plus passes through all warranties granted by the manufacturer. The manufacturer warrants LED Displays and the associated product(s) against any defects in materials and workmanship for a period of five (5) years (warranty period). This warranty covers both parts and in-house labor when the product is used in accordance with normal practice upon acceptance of the terms and conditions stated herein.
The warranty period begins on the date the display is shipped from the manufacturer. The warranty's validity is contingent upon the meeting of all obligations and commitments per the agreed upon terms for each display by the purchaser. For complete manufacturer's warranty details, request Document W08.
Sign Faces
Sign faces are guaranteed for 5 years against faulty workmanship or defective materials. Damage from, or coincident to, the destruction of the sign cabinet is not covered under this warranty. Damage caused by gunshots is not covered. Incidental scratching which may occur during shipment is considered acceptable when not clearly noticeable 10 feet from the sign faces.
Sign Cabinet, Frame, & Support
Our unitized cabinet, its frame and the supports are guaranteed for 5 years against faulty workmanship or defective materials.
Painted Surfaces
All metal painted surfaces are warranted against chipping, peeling, fading and rusting provided surfaces are cared for according to Signs Plus Owner's Guide.
Shipping Claims
Should your sign be damaged during shipment, accept delivery and register your claim immediately with the carrier. Please notify us within 10 days of damage incurred during shipping. Authorized repairs will ensure full coverage for the complete term of the warranty. Federal transportation statutes state that title to the sign passes to the purchasing organization at the time of delivery to the freight carrier.
Reporting Requirements
To secure repairs or replacement of faces or components under the terms of this warranty, Signs Plus must be notified within 10 days of damage or failure. Photographs or inspection by an authorized agent of Signs Plus may be required.
About This Warranty
Service to your sign, with the singular exception of lamp replacement and regular cleaning and maintenance, without prior authorization by Signs Plus automatically voids the protection available under this warranty. Damage incurred during installation, other than by the agents of Signs Plus, is not covered under warranty. This warranty is exclusive and in lieu of all other warranties whether written, oral, or implied - including any warranty of merchantability or fitness for purpose. This warranty is non-transferable.